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Delivery and Shipping policy
Delivery and Shipping policy

1. Reservation Confirmation and Delivery

 

a. Reservation Confirmation:

Upon successful booking, you will receive a reservation confirmation via email.

Ensure that all details, including travel dates, destinations, and personal information, are accurate.

b. Delivery of Documents:

For applicable services, physical documents (e.g., travel vouchers, itineraries) will be delivered to the email address provided during the booking process.

2. Delivery Timeframes

 

a. Processing Time:

Documents and confirmations are typically processed within [24-48 hours] of booking confirmation.

Processing times may vary based on the type of service and the specifics of your reservation.

b. Delivery Time:

Physical documents will be delivered to your provided email address within [3-5 business days] from the date of processing.

3. Logistic Partner Details

 

a. Logistic Partner:

We partner with [Logistic Partner Name] for the delivery of physical documents.

b. Tracking Information:

Tracking details, if applicable, will be provided to you once the items are dispatched.

4. Turn Around Time (TAT)

 

a. Standard TAT:

The standard Turn Around Time for processing and delivering documents is [3-5 business days].

b. Expedited Services:

Expedited processing and delivery services may be available for an additional fee. Please contact our customer support at info@travelcorpjourneys.com

 for more information.

5. Delivery Charges

a. Standard Delivery:

Standard delivery charges, if applicable, are included in the overall booking cost.

b. Expedited Delivery:

Additional charges may apply for expedited delivery services.

6. Changes to Delivery Address

a. Request for Address Change:

If you need to change the delivery address, please contact our customer support as soon as possible.

b. Verification Process:

For security reasons, address changes may be subject to a verification process.