1. Reservation Confirmation and Delivery
a. Reservation Confirmation:
Upon successful booking, you will receive a reservation confirmation via email.
Ensure that all details, including travel dates, destinations, and personal information, are accurate.
b. Delivery of Documents:
For applicable services, physical documents (e.g., travel vouchers, itineraries) will be delivered to the email address provided during the booking process.
2. Delivery Timeframes
a. Processing Time:
Documents and confirmations are typically processed within [24-48 hours] of booking confirmation.
Processing times may vary based on the type of service and the specifics of your reservation.
b. Delivery Time:
Physical documents will be delivered to your provided email address within [3-5 business days] from the date of processing.
3. Logistic Partner Details
a. Logistic Partner:
We partner with [Logistic Partner Name] for the delivery of physical documents.
b. Tracking Information:
Tracking details, if applicable, will be provided to you once the items are dispatched.
4. Turn Around Time (TAT)
a. Standard TAT:
The standard Turn Around Time for processing and delivering documents is [3-5 business days].
b. Expedited Services:
Expedited processing and delivery services may be available for an additional fee. Please contact our customer support at info@travelcorpjourneys.com
for more information.
5. Delivery Charges
a. Standard Delivery:
Standard delivery charges, if applicable, are included in the overall booking cost.
b. Expedited Delivery:
Additional charges may apply for expedited delivery services.
6. Changes to Delivery Address
a. Request for Address Change:
If you need to change the delivery address, please contact our customer support as soon as possible.
b. Verification Process:
For security reasons, address changes may be subject to a verification process.