1. Refunds Policy
a. Refund Eligibility:
Refunds are eligible only for bookings that meet the criteria outlined in this policy.
Refunds are not applicable to certain non-refundable services. Please check the specific terms of your booking.
b. Refund Process:
To request a refund, contact our customer support at info@travelcorpjourneys.com of making the booking.
Refund requests made after the specified timeframe will be subject to review and approval on a case-by-case basis.
c. Refund Approval:
Refunds are subject to approval based on the terms and conditions of the service providers (airlines, hotels, etc.).
The refund amount may be subject to deductions, including cancellation fees imposed by the service providers.
d. Refund Timeframe:
Once approved, refunds will be processed within [7-14 business days] through the original payment method.
2. Cancellation Policy
a. Cancellation Process:
To cancel a booking, contact our customer support at info@travelcorpjourneys.com.
Cancellation requests must be made within [48 hours] of the scheduled service.
b. Cancellation Fees:
Cancellation fees may apply based on the terms and conditions of the service providers.
The amount of the cancellation fee will be communicated to you at the time of cancellation.
c. Non-Refundable Services:
Some services may be non-refundable. Please review the terms of your booking for specific details.
3. Changes to Bookings
a. Modification Requests:
Changes to bookings are subject to availability and may be subject to additional fees.
b. Communication of Changes:
Customers will be notified promptly of any changes to their booking and will have the option to accept or decline the modifications.
4. Force Majeure
a. Force Majeure Events:
In the event of unforeseen circumstances or force majeure events (natural disasters, strikes, etc.), Travelcorp Journeys Pvt. ltd reserves the right to modify or cancel bookings without prior notice.